Shipping policy

AKKOU – Shipping Policy

1. Processing Time

All orders are carefully prepared and processed within 1–3 business days.
Once your order is processed, it will be shipped with tracking information provided to your email.

2. Shipping Methods & Delivery Times

We ship with trusted carriers to ensure your order arrives safely. Estimated delivery times:

Domestic (Canada): 3–7 business days
International: 7–21 business days (may vary by destination)

Please note that these are estimates and AKKOU is not responsible for carrier delays beyond our control.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location and the size/weight of your order.

Occasionally, free shipping promotions may be available.
Any customs or import duties for international orders are the responsibility of the recipient.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can track your order directly with the carrier for the most up-to-date delivery status.